The 7 Best IT Outsourcing Companies in New York

Cover for the best IT outsourcing firms in New York

The demand for IT outsourcing has seen a significant upward trend in recent years. Since the COVID-19 outbreak, the world’s technology workers have been working from home and companies are now finding that there is not really a need to bring them back into the office full-time. In New York, where office space is extremely expensive, being able to outsource your staff is a very valuable option. As one of the world’s leading tech hubs, it’s no surprise that New York has a wealth of IT outsourcing providers.

For this article, we’ve conducted an independent review of the top-rated IT outsourcing companies in New York and ranked them based on our results. We have considered cost, flexibility, services provided, historical performance, and more. With those factors in mind, here’s how the best firms stack up:

Criteria for Evaluating IT Outsourcing Companies

On the surface, most IT outsourcing companies look the same. As with most professional services, it is the details that determine a vendor’s quality and value, and these can often not be determined until you’re actually working with the firm.

But there are some signals of quality you can use in your evaluation. On top of their portfolio of completed projects, their clientele, industry recognitions, and testimonials, you can check which quality standards and methodologies, such as ISO 9001 or CMMI level 5 they adhere to. This can help to ensure that their work output is in line with international best practices. Their particular technological abilities may greatly determine whether they are right for you or not.

Modern technologies such as AI (Artificial Intelligence), ML (Machine Learning), cloud computing, and IoT (Internet of Things) should also be looked at. A cutting-edge company will have experience integrating these technologies into innovative solutions.

Data security provisions are also important. Cybersecurity measures should be in place, particularly those that align with GDPR (General Data Protection Regulation) or HIPAA (Health Insurance Portability & Accountability Act). Data encryption methods, firewall setup, and intrusion detection systems will all determine whether your data will remain safe and your customers will be protected.

How long a firm has been in business is not always the best gauge for how effective it will be for you, but you certainly should consider it. You will want to work with a company that has a long track record and is financially sound. After all, you want them to be with you in the long run.

Evaluation based on these factors can improve the odds of choosing an appropriate IT outsourcing partner that will provide you with top-notch services while mitigating potential risks. In any case, make sure you take the time to come to a conclusion that you are happy with.

#1: Attract Group

Attract Group was our best IT outsourcing company in New York this year

Attract Group is a NY outsourcing company that was founded in 2011. It has established a strong track record of successfully delivering both simple and complex projects across various industries.

They provide software developers, creative designers, and project managers to deliver top-notch services to their customers. Attract Group’s solutions are based on customizability, scalability, and a high level of user-friendliness. Their customer-centric approach to service delivery is a feature that also gets them a lot of attention.

Attract Group has a knack for integrating emerging technologies into their solutions. Their dedicated Research & Development department works with the latest trends such as artificial intelligence (AI), machine learning (ML), Internet of Things (IoT), and more. Because of this, Attract Group is able to provide a high-quality approach that is rooted in quality assurance and testing at every stage of the development process.

Their unrelenting pursuit of excellence has earned them numerous awards, including being recognized as one of Clutch’s global leaders in IT outsourcing in 2020 and 2021. Attract Group provides a level of client satisfaction, technological innovation, and quality assurance that makes them a wise IT outsourcing choice.

#2: Next Big Technology

Next Big Technology (NBT) uses a strategic approach to provide robust and innovative solutions to an array of NY businesses across various industries. By employing custom software development and mobile application development, along with web design and e-commerce solutions, NBT provides a level of customer satisfaction that should be noticed.

It all starts with a full understanding of client needs, including a thorough assessment of the client’s specific requirements and expectations. Once they have achieved an understanding of the business model, industry dynamics, competitive landscape, and customer base, they are able to provide technological strategies that help their clients succeed.

With a team of tech-savvy professionals, they are able to navigate today’s evolving technologies and innovate and adapt their methodologies accordingly.  Client testimonials show that NBT is among New York’s top IT outsourcing companies. Many companies have reported success after incorporating solutions provided by NBT into their work processes.

On-time delivery, technical support post-implementation, and seamless communication during project progression serve to make Next Big Technology a leader in NY outsourcing.

#3: Grinteq

Grinteq is a prominent outsourcing company that is located in the very crowded New York’s vibrant tech landscape. With a wide array of services ranging from mobile app development to e-commerce solutions, Grinteq is an IT partner that truly understands the unique needs of various business sectors. They are a team composed of industry veterans and dynamic new-age tech enthusiasts who use their experience and innovation to consistently provide solutions that are both practical and forward-looking.

Their customer-centric approach means that they are able to create bespoke IT solutions while maintaining open communication and transparent processes with their customers. In addition, their dedication to clarity and transparency means that they will meet the budget, and meet it on time.

The reviews for Grinteq are equally glowing. One review came from a leading e-commerce company that credited Grinteq with taking its online store platform performance metrics to unprecedented heights. In this fast-paced digital age, such endorsements certainly prove that this is among the best IT outsourcing companies in New York.

#4: HikeQA

Established in the heart of New York, HikeQA is globally recognized for its exceptional service and commitment to innovation. It is built on a foundation that values client interaction and collaboration while also delivering impeccable service. HikeQA’s core strengths lie within its team of dedicated professionals who are adept at providing comprehensive solutions that cater explicitly to each client’s individual needs.

HikeQA has an adherence to an agile methodology that ensures swift delivery without reducing quality. They can seamlessly integrate into clients’ existing workflow which is a huge advantage for companies looking for IT outsourcing partnerships.

Their end-to-end testing services include functional testing, usability testing, and performance so they really are a company that can take you from the starting stages to success. They have a commitment to delivering value beyond contractual obligations and that helps them meet their goal of total customer satisfaction.

HikeQA is considered to be an industry pioneer in the latest technological trends and incorporates these advancements with a high level of technical acumen. Overall, their commitment to excellence and customer-centric approach allows them to deliver innovative solutions that meet the needs of the most modern-thinking companies. These factors have positioned HikeQA as a reliable IT outsourcing company in New York.

#5: Exigent

Exigent is one of the best IT outsourcing companies in New. York

Exigent is a well-known name in IT outsourcing services. With an expansive portfolio, Exigent has experience in managed IT services, cloud solutions, and cyber security in a variety of sectors.

Since New York is one of its major operational hubs, it is used to delivering solutions on schedule. Their robust customer service model means that not only do they provide round-the-clock support, but their technical team stands poised to respond to any urgent calls promptly and efficiently.

Exigent is also known for offering more than just a one-size-fits-all approach. They start by conducting comprehensive assessments of a company in order to identify unique needs and design strategies and then provide end-to-end services that fit the bill.

This company also consists of highly-trained and experienced professionals who know how to manage complex IT environments. They work to keep abreast with evolving trends and provide up-to-date solutions that are agile, adaptive, and have the future in mind.

Exigent offers robust cybersecurity solutions that can reduce or eliminate data damage or data breach incidents and are able to do so on schedule. By providing scalable outsourcing services, they are a great choice for businesses both large and small. They make an effort to align with a client’s growth plans so that resources are optimally utilized at all times.

In the highly competitive domain of IT outsourcing, Exigent is a leader in customer-centric service, innovation, and adaptability. Their unique blend of expertise, commitment to customer satisfaction, and security focus has made them among the best IT outsourcing companies in New York.

#6: Sophilabs

Sophilabs is a Brooklyn-based software development company that has been in business since 2012. They are a team of over 50 engineers, UX/UI designers, and project managers who deliver robust software solutions to clients in a variety of sectors.

They possess unique expertise in web and mobile app development and always find themselves at the cutting edge of the latest technologies. Their approach to IT outsourcing is characterized by transparency and collaboration which means that they are the ideal partner where communication is valued.

They start each partnership with a discovery phase where they engage the client and identify the customer’s needs. By doing so, they are able to adhere to rigorous quality assurance processes and ensure that every piece of software produced is of the highest performance and reliability.

Clean code and automated testing are equally important and whenever possible, they strive to provide full integration and delivery on schedule. One notable project involved helping an educational organization incorporate some of the latest technology to improve student outcomes effectively and they did so with great success. Sophilabs enabled the organization to analyze student data more efficiently and that led to greater student success.

They also have a real commitment to social responsibility activities that are reflected in their work culture. For example, they actively contribute towards open source projects; organizing coding workshops for beginners, and other charitable projects.

In short, they are not just an outstanding IT service provider, but they are deeply rooted in the ethics of computing. Sophilabs offers more than just technical expertise – they provide transparency, technical brilliance, and socially responsible actions.

#7: Netsurit

Netsurit is a globally renowned IT outsourcing firm that is one of the leading NY outsourcing companies.

They offer an expansive range of services including cloud services, cybersecurity, and even consulting options. They basically offer a comprehensive solution for businesses looking to outsource their entire IT department.

They are known for their 24/7 Help Desk that offers immediate assistance to clients around the clock, which is a huge asset for companies that are operating worldwide. They also offer fully customizable solutions for businesses of all sizes.

Netsurit also puts a great emphasis on cybersecurity and they offer real-time protection from potential cyber threats through proactive monitoring and threat detection systems. The company has also made significant strides in cloud computing and virtualization technologies which is ideal for companies that want to streamline their operations or accommodate rapid growth plans.

Their employees are all highly skilled in various platforms such as Microsoft Azure and AWS (Amazon Web Services) and have a commitment to extraordinary customer service. Their goal is to foster a long-term partnership with their clients through quality service and the latest technological advancements.

This goal is achieved through continued investment in technology and professional development programs for its staff members. By doing so, they are always at the forefront of technological progress and can offer exceptional customer service along with custom-tailored solutions that cater to the individual needs of various businesses.

By also providing advanced security measures and expertise in cloud computing, they position themselves as one of the top IT outsourcing companies in New York.

Success Stories & Case Studies

By taking a look at some of these companies, we have seen that factors such as expertise, credibility, and adaptability weigh heavily when it comes to success. A company’s ability to navigate through complex scenarios, devise innovative solutions, and maintain an unwavering commitment to client satisfaction are what will ultimately determine if they are right for you.

Attract Group has a gripping success story involving a leading fitness chain. The fitness company had an existing app that was outdated and unable to meet its growing business needs. Attract Group created a fully functional cross-platform mobile application that met the customer’s needs and improved customer engagement by 40%.

Next Big Technology also boasts an impressive portfolio with success stories such as a prominent e-commerce platform. NBT was able to improve efficiency in order processing by 60%, boosting the client’s position in the retail industry.

Grinteq helped a renowned digital advertising company produce a dedicated team model that integrated seamlessly with the client’s working style. This enabled them to meet their expansion goals without compromising on service quality or performance.

HikeQA’s case study entails collaboration with an emerging SaaS provider that was struggling with quality assurance issues.  They were able to implement analysis and testing procedures to identify hidden bugs that were hindering the software’s performance. They also enhanced product stability leading to higher user satisfaction levels.

These examples are just some of the ways in which the best IT sourcing companies in NY have helped businesses of all sizes and sectors achieve success through technology.

Tips for Choosing the Right IT Outsourcing Partner in New York

When evaluating an IT outsourcing partner in New York, you should take the time to evaluate several different factors, including your company’s objectives and expectations, and break these down into smaller goals.

Whether you need help with software development or network security or you are looking for a partner to take on a bigger part in your IT needs, make sure that you do your research. A certain level of proficiency should align with your project requirements, and that can be proven by reading testimonials and reviews. Look for a company that has worked on projects that are similar to your project.

It is always a good idea to partake in technical discussions to determine how adept they are at the latest technologies, programming languages, frameworks etc. Making sure that they are also financially stable is a factor that should not be ignored when choosing an IT service provider.

Your goal is not merely to engage a vendor for a one-time project but rather to establish a long-term relationship that will help both parties to succeed. A cultural fit is also important as it plays an integral role in fostering effective collaboration between both parties involved.

Shared values such as transparency, integrity, and commitment will help to build mutual trust and respect over time. Customer service is another obvious factor that needs to be considered. You will want to choose a company that is responsive in an emergency and is also able to stick to a schedule.

In other words, choosing the right IT outsourcing partner in New York is a decision that requires a lot of assessment. This complex process can result in a partnership that will yield substantial benefits for your organization.

Conclusion

Our 7 best IT outsourcing companies in New York have a lot in common in that they are dependable, at the forefront of the technology wave, and have the ability to create partnerships that bolster your business.

They can help to lessen the burden of managing complex IT processes and free your internal resources to focus on core business operations. This type of agility and innovation is instrumental if you want to stay competitive in your market.

Attract Group, Next Big Technology, Grinteq, HikeQA, Exigent, Sophilabs, and Netsurit have all proved to be exceptional service providers, with portfolios spanning diverse domains such as software development, cybersecurity solutions, and quality assurance.

The reviews and testimonials of these companies show a real commitment to customer satisfaction and the relentless pursuit of excellence. IT outsourcing can be daunting, particularly when there are so many options to choose from, but when researched properly, they can propel an organization towards unprecedented growth and success.

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